The reason for the slightly higher price is because holiday rentals receive higher level editing than typical real estate images. We also find that we do more “on the job” assistance with staging and setup for holiday rentals.
We have a network of licensed operators that we call on to provide this service for us. They bill us, we bill you.
Most of the properties that appear in our house tours are architecturally unique in some way. If a property appeals to us visually we will likely feature it in our blog.
We don’t generally do this, but if there is something that we think would look better if it was moved we will do that (with permission, of course). Our expectation is that when we arrive the property will be ready for photography and videography. The time allocated to a property photo shoot is limited depending on the package purchased so if you plan on staging as we go then you’ll need to factor that into the size of the package ordered.
We have an online ordering system on this website that offers EFT, credit card or cash as payment options. When you place the order you will receive an email invoice with our banking details. You may also pay us in cash when you come to our studio, or make use of our Yoco speed point to pay for your shoot. Property shoots must be paid in full prior to the appointment. Most people choose EFT or credit card for that reason.
We opened for business in February of 2008, but have been photographing people, products and property for over 20 years.
We use the Google Drive as our primary delivery mechanism. Once your material has been edited and checked we will send you a link, either on WhatsApp or email. Typically your material will be available on the cloud for 1 month, after which time it will be removed, so please make sure that you download local copies.
Matterport scans are contained and hosted on their servers. We will send you a link to your 3D twin which you can add to your property listing, or embed using html on your website.
We are based in Cowie’s Hill, Durban, but are happy to travel to other areas for assignments. We do bill for travel if we are asked to provide services outside of the Durban Metro area (e.g. North & South coasts, inland, etc) but we will always discuss this with you before we accept your commission. If you have a big project that requires an overnight stay, or you are in a different province we will prepare a quote for you.
We check 2-3 different weather apps before we confirm any property appointment, but obviously these things can change without much notice. If it is inclement on the day you have booked for we can re-schedule for another day, but this could be up to 2 weeks later in our busy season (May-August).
If you lose the images within 6 months of the shoot we will re-upload them for you and provide a fresh Google Drive link. If your shoot happened earlier than 6 months ago we will probably have them on file, but there will be an admin fee required to retrieve these files as they are stored on a different backup cloud service.
If we only do stills an average sized house (3-4 bedrooms) takes about 20-30 minutes, including exteriors. Yes, we are very efficient! For larger properties work on a maximum of 1 hour of us being on site. If you require “The Works” then budget for between 2-3 hours. Matterport scans take approximately 1 minute per scan.
All our shoots are payable in full, upfront, unless we have an established arrangement with you. In rare circumstances we might consider a 50% deposit if the shoot value is high (e.g. on big product shoots or where we are travelling to shoot a hotel, etc).
You do. Plain and simple.
Unless it is agreed on by both parties to the contrary at the outset of a business transaction, South African copyright law is fairly clear in that any person who commissions work that they are paying for, owns the copyright to that work, be it photos, drawings, paintings, music, etc. We have no problem with this and once your photoshoot is paid for those images belong to you.
If there are humans in your photos you assume the responsibility of obtaining releases from them if you intend using the imagery for commercial purposes.
Yes we do, provided we have a working relationship with your agency and you have a minimum volume of 5 listings per month that you can send us to. We’re fond of working out customised deals so it is best to get in touch with us so that we can discuss things in more detail. Typically these deals will involve working with a retainer invoice that is billed and drawn against each month.