frequently asked questions

Q: How will you supply my images?
A: Unless otherwise requested you will receive a disk (DVD or CD-R) containing all RAW files, conversions to JPG at high resolution and a selection of files I have edited from the shoot (normally around 5-10 edits). I have FTP facilities for downloading of image files directly from my server, however depending on the quantity of files there may be bandwidth costs associated with this service.

Q: What is your turn-around time on product photography?
A: 48 hours.

Q: Do you provide image cut-outs?
A: Yes. If you need a clipping path included in your file please mention this in your order. Additional costs will apply.

Q: What colour space do you work in?
A: I shoot RAW in Adobe 1998 RGB and can supply in whatever profile you need.

Q: Who are your clients?
A: I have several high profile corporate clients, as well as a few agencies and small businesses.

Q: What’s the biggest item I can bring to you for shooting?
A: Anything up to approximately 0.25m³, or that will sit on a 1m² shooting table without crushing it. If your product is larger than that, I will shoot it on location at your premises.

Q: Do you shoot weddings?
A: I am very selective on shooting weddings. My minimum rate is R15,000 and it goes up from there based on required time input and production costs. There are cheaper photographers. I’m just not one of them.

Q: We see some pretty wild things written about you when we Google your name. What’s that all about?
A: Unfortunately there is no minimum IQ level required to have access to the internet. Please read this post for an explanation of what that is all about.

Q: What are my usage rights for images we pay you to take?
A: I give you a license for the use of any work commissioned. That means that as soon as you pay for the images you can use them in accordance with the terms of the license. This license allows you to use the images only for the purposes for which they were originated.

Q: What about editing?
A: On completion of a shoot you’ll get a disk with three folders on it, namely RAW files, High Res JPG, Web Res JPG. If required there will be a fourth folder called Edits where you will find a sampling of my edits from the shoot. If you like the edits you can order more at a prescribed rate per image.

Q: Payment options?
A: I offer EFT payment in South Africa as well as secure credit card processing. If you want to pay with a card you will be able to do so online using a link that is found on your electronic invoice (received via email).

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